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Social Networks - Other

Unicorn Dinosaurs How mobile is fueling…

We call companies that succeed at mobile MobileBest. These companies are financial winners, capturing outsized stock price growth: as much as 15% better than mobile laggards. In fact, companies that are…

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APP STORE OPTIMIZATION MASTERCLASS How Brand…

Brand has a significant impact on app install volume. The latest research reveals that top publishers who have large online and social footprints see 100 to 1,000 times the app install volumes of top…

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Anchoring Customer Experience in the Social…

Leading edge companies are moving beyond treating customer experience as a customer service challenge and seeing it as a fundamental driver of competitive advantage at every customer touchpoint. A recent…

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4 Lessons for Delivering Effective Social…

Long wait times, dropped calls, repeating a single problem dozens of times one could write a novella about the countless pain points of customer service. To customers, these pain points are, well, painful.…

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5 ways to unearth more value from social…

Social listening has grown a lot. Today, listening technology provides brands with the power to reach consumers via the digital platforms where they research, make, and discuss their purchasing decisions.…

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